Terms of Sale
Last updated 2026-09-10.
1. Who you are buying from
This store is operated by Foto & Graafika OÜ (registry code 12950563), registered in Estonia at Sõpruse pst 179-60, 13415 Tallinn, trading as AfterHours DayZ. You can reach us at [email protected].
2. What we sell
Three different things, on different terms:
- Merchandise — physical items such as apparel and mugs. These are printed to order by a third-party supplier and shipped directly to you. We hold no stock.
- Supporter memberships — a recurring digital subscription that grants cosmetic and community benefits, described on the memberships page at the time of purchase.
- Donations — voluntary contributions towards server running costs. A donation buys nothing: it grants no goods, no service, no membership, and no in-game advantage of any kind.
3. Nothing sold here affects gameplay
We do not sell items, currency, stats, progression, or any advantage inside the game. Membership benefits are cosmetic or community-facing only. This is a deliberate limit, and it also reflects the rules we operate our servers under — see our monetization policy.
4. Prices and payment
Prices are shown in euros. The total payable, including any shipping and tax, is shown before you confirm payment; ordering is not complete until that confirmation. We are not VAT-registered and operate under the EU small-enterprise exemption, so no VAT is added to the prices shown. The price you see is the price you pay, plus shipping where it applies. Memberships are sold directly by us; our payment processor only handles the transaction and never acts as the seller.
Payments are handled by our payment providers. We never receive or store your full card details.
5. Shipping
We do not currently ship to Spain, and cannot accept a merchandise order with a Spanish delivery address. We are telling you that here, before you start an order, rather than leaving checkout to discover it. Get in touch if you would like to be told when that changes. If any other destination becomes unavailable, checkout will say so before you can proceed.
Merchandise is produced to order, so dispatch is not immediate. Production typically takes a few working days before shipping begins, and delivery time then depends on your destination and the carrier. Any estimate shown at checkout is our best estimate, not a guarantee — unless we expressly agree a specific delivery date with you at checkout, in which case that agreed date applies. Risk of loss passes to you on delivery.
6. Cancellation, returns and refunds
Your statutory rights as a consumer, including the right to withdraw from a distance contract, are set out in full in our refund and withdrawal policy, which forms part of these terms.
7. Memberships and renewal
A supporter membership renews automatically for successive periods until cancelled. You may cancel at any time; cancellation stops the next renewal and does not shorten the period you have already paid for. Benefits end when the paid period ends. We may change membership benefits, and will not reduce them for an already-paid period without offering a refund of the unused part.
8. Your account and accuracy
Some benefits attach to your game or community identity. You are responsible for giving the correct identifier at checkout. If a benefit cannot be delivered because the identifier was wrong, contact us and we will correct it where we reasonably can.
9. Availability and errors
We may decline or cancel an order where an item is unavailable, where a price or description was obviously wrong, or where we reasonably suspect fraud or abuse. If we cancel an order you have paid for, you get a full refund of what you paid. This does not limit any other non-excludable right you have as a consumer.
10. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under applicable law — including your non-excludable rights as a consumer, such as a refund or replacement for goods that are not delivered or that do not conform to the order. Subject to those rights, our liability arising from an order is limited to the amount you paid for it. We are not liable for interruptions to the game servers themselves, which are provided free and separately from this store.
11. Privacy
What we collect when you order, why, and how long we keep it, is set out in our privacy policy.
12. Governing law and disputes
These terms are governed by the law of Estonia. If you are a consumer resident elsewhere in the EU, this does not deprive you of the protection of the mandatory consumer law of your own country. Please contact us first — most problems are quicker to fix directly. You can also take an unresolved complaint to your national consumer protection body.
13. Changes
We may update these terms. The version in force for your order is the one published when you placed it, and changes are not applied retrospectively.
14. Trademarks
DayZ is a registered trademark of Bohemia Interactive a.s. This store and the AfterHours community are not affiliated with, endorsed by, or sponsored by Bohemia Interactive.